Why Can’t I Buy Via Email?
There are a number of reasons why it’s impossible to buy products through email or on social media…
No Payment Facilities
When people try and order through email there’s no means of payment, so all you would be able to do is email your intent to buy, which only serves to waste your and my time, as it puts an extra step in the ordering process.
The same is true of attempted telephone orders. I do not accept card payments over the phone as I have no means of processing card payments remotely. My card machine only accepts card payments with the customer pin number.
No Order Number
No order number means chaos at my end.
Plus, I have tried to streamline all processes to the enth degree as I am a sole trader who works around the clock as it is without the added burden of accepting telephone and email orders… Interuptions during the blending of products, as well as the writing of all of the free information on the Wild As The Wind website, are immensely intrusive, and can cost me a minimum of one hour out of my working day. It is therefore absolutely necessary to keep all incoming communication with Wild As The Wind at an absolute minimum.
There’s another reason for this also… The more time spent dealing with individual enquiries means less time serving everyone else via the usual channels… which, as already mentioned, includes information published on the Wild As The Wind website as well as time spent hand-blending products for people to improve their health and well-being.
This article goes a long way towards explaining the futility of dealing with emails and private messages, and explains how vital it is to keep these forms of communication to a minimum.
This one is more explicit and explains why it’s untenable for me to be swamped in emails and messages from customers and clients, and the measures I’ve adopted to try and make my one-man-band operation workable.
Some of the financial implications are handled in the above article also.
No Buyer Protection
When you buy through the Wild As The Wind Etsy Shop you receive a bundle of buyer protections which would simply not apply if Wild As The Wind were to process orders via email.
These protection cover your money as well as your deliveries to ensure you receive the item you have paid for.
The only thing not covered is loss of an item due to the customer providing an incorrect or old address. Wild As The Wind cannot be held responsible for this.
The Wildasthewinds Etsy Shop
Wildasthewinds Etsy Shop has been set up to process online purchases efficiently and easily. There is one log of sales and so orders aren’t scattered around on emails and social media messaging apps etc.
Etsy is geared for efficiency and it is geared to provide everyone who uses it with a high level of security and protections in law.
It is very easy to use, and it costs the customer nothing to do so.
I hope you take full advantage of all that it has to offer.